Delivery and site preparation

How delivery works

We arrange and pay for the haulage on every unit, to any address in the 50 states. Once your payment clears we book a slot with the haulier, and dispatch is normally 3-10 business days after payment clears. You will be contacted with a delivery date, and someone needs to be on site to point out exactly where the container goes.

Space the truck needs

This is the part people underestimate. The truck has to get in, line up straight with the spot, offload, and leave. Use these as working minimums and add more if you can.

Overhead clearance matters because a tilt-bed delivery lifts the front of the container well above roof height as it slides off. Low branches, cables, gutters and canopies are the most common reason a delivery cannot be completed.

Ground conditions

• Firm and level. Concrete, asphalt, compacted hardcore or well-drained gravel are all fine.
• Soft ground, fresh topsoil, wet grass and sand are not. A loaded truck sinks, and once it is stuck the delivery is over.
• Level matters for the doors. On a container that is out of level the doors bind and will not seal properly.
• Raise it slightly if you can. Railway sleepers, concrete pads or blocks under the four corner castings keep the underside dry and make the unit last longer.

Tilt-bed or crane?

Most deliveries are tilt-bed: the bed lifts and the container slides off onto your prepared spot, so the truck needs the straight run described above. A crane or Hiab lift is used when the container must be lifted over an obstacle, placed between buildings, or stacked. Lifting is a separate operation and needs firm standing for the lifting vehicle and clear airspace overhead — tell us at the point of order if you think you need it so we can plan the right vehicle.

Your checklist for delivery day

• The spot is marked out and clear of vehicles, pallets and materials.
• Gates are unlocked and wide enough; someone is available to open them.
• Overhead obstructions are cut back or the route is changed.
• Someone with authority is on site to accept the delivery and sign for it.
• Check the unit before you sign: doors open and close, no daylight inside with the doors shut, floor sound, and the grade matches what you ordered.

If something is wrong

Note it on the delivery paperwork and contact us straight away on (302) 666-4991 or sales@sctitancontainers.store. If a unit was misdescribed, damaged in transit or is the wrong item, we collect it and refund in full at no cost to you. The full terms are on the returns page, and the delivery terms are on the delivery policy page.